The Break-Fix Model

This is the traditional model for small business computer and networks.

When a server, a network or computer workstation has problems, either someone in-house (a dedicated Information Technology support person or, perhaps, an employee who is the company's "computer guru", attempts to remediate the issue.

If the problem can't be resolved in-house, a consultant is typically called in. Unless the consultant is very frequently on-site, usually there will be system details the consultant will have to discover in order to resolve the issue.

Whether relying on an employee or on a consultant, the costs can be substantial, not only in employee compensation and/or consultant fees, but also in the loss of productive time that can reverberate through the business.

However, if the Break-Fix Model is your preferred method of operation, Templeton Technology Group's knowledgeable and skilled consultants can help.

To learn more about Templeton Technology's Break-Fix Services, Click here.

The Managed Services Model

Your business success depends on your IT infrastructure. Templeton Technology Group's Managed Services deliver proactive services that not only keep your network up and running but running efficiently.

With our Managed Services, you get an entire IT department of experts who are working around the clock to monitor, maintain, and support your computer systems from our secure network operations center.

As an extension of your business, we ensure that you are getting the most from your technology investments so that you can focus on growing your business.

Is Managed Services right for your organization?

The decision whether or not to use Managed Services is a Business Decision, not a Technology Decision.

We will be pleased to schedule a
no-fee meeting with you to evaluate your systems and provide you with a complete decision matrix.

To learn more about Templeton Technology's Managed Services, Click here.